Retail Operations Officer

Newstar Shopping Mart Inc. (Newstar); Angeles; On-site; PHP 334,800 - 558,000; Full time

Benefits offered by this job

Performance Bonus

Holiday Gifts

Incentives

Quarterly Gifts

Job Training

Job summary

A prominent retail company in Pampanga, Angeles is seeking an Operations Planning & Control Officer to drive operational excellence. This role involves conducting store audits, monitoring performance, and analyzing data to recommend improvements. The ideal candidate will demonstrate proficiency in data analysis, excel at compliance monitoring, and possess strong training skills. Candidates will collaborate with department heads to enhance operational processes across retail branches. Competitive benefits and performance bonuses are offered.

Qualifications

• Exceptional analytical skills to evaluate performance and operational data.
• Experience in conducting audits and ensuring compliance with standards.
• Strong communication skills to coordinate with various department heads.

Responsibilities

• Conduct store audits focusing on operations, inventory, and compliance.
• Monitor adherence to procedures and effectiveness of internal controls.
• Identify discrepancies and recommend improvement initiatives.
• Prepare actionable audit and performance reports.

Skills

Data analysis

Process improvement

Excel/Google Sheets proficiency

Monitoring and compliance

Training and coaching

Job description

Job Description

Employee Recognition and Rewards

Performance Bonus, Holiday Gifts, Incentives, Quarterly Gifts

Government Mandated Benefits

Professional Development

Job Training

Job Summary

We are looking for a results-driven Operations Planning & Control Officer to support operational excellence across our retail branches. This role is responsible for conducting store audits, monitoring performance, analyzing data, improving processes, and ensuring compliance with company standards and internal controls.

Key Responsibilities

• Conduct store audits (operations, inventory, documentation, compliance)
• Monitor SOP adherence and internal control effectiveness
• Identify discrepancies, risks, and process gaps
• Prepare audit and performance reports with actionable recommendations
• Analyze inventory, sales, and operational data using Excel/Google Sheets
• Support operational planning and KPI monitoring
• Recommend process improvements and cost-efficiency initiatives
• Conduct training and coaching for store teams
• Coordinate with department heads to ensure operational alignment
• Travel to branches as needed