Operations Manager/Supervisor

Global Grand Fortune Inc; Parañaque; On-site; PHP 334,800 - 669,600; Full time

Benefits offered by this job

Health Insurance

HMO

Job summary

Global Grand Fortune Inc is seeking a skilled retail manager in Parañaque, Philippines. Your role will involve leading store operations, managing staff, and ensuring excellent customer service. The ideal candidate has proven experience in retail management, strong leadership skills, and a degree in Business or related field.

You will oversee operational processes, manage inventory, and enhance customer experiences while aligning with company goals. This position offers competitive benefits, including health insurance and HMO.

Qualifications

• Proven experience in retail management.
• Knowledge of retail software and POS systems.
• Excellent communication and interpersonal abilities.

Responsibilities

• Ensure all store operations are efficient and aligned with company policies.
• Recruit, train, and motivate store teams for excellent customer service.
• Manage stock levels and ensure appealing product displays.
• Address customer issues to ensure high satisfaction.

Skills

Retail management

Leadership

Organizational skills

Problem-solving

Financial principles

Communication

Interpersonal abilities

Education

Degree in Business or related field

Job description

Job Description

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, HMO

• Proven experience in retail management.
• Strong leadership, organizational, and problem-solving skills.
• Knowledge of retail software, POS systems, and financial principles.
• Excellent communication and interpersonal abilities.
• A degree in Business or related field is often preferred.
• Operational Oversight: Ensure all store operations are efficient, cost-effective, and aligned with company policies, including opening/closing procedures and health/safety compliance.
• Staff Management: Recruit, train, schedule, and motivate store teams to deliver excellent customer service and meet performance targets.
• Inventory & Merchandising: Manage stock levels, coordinate replenishment, oversee loss prevention, and ensure appealing product displays.
• Customer Experience: Address customer issues, ensure high satisfaction, and uphold brand values.
• Reporting & Strategy: Generate reports, analyze trends, and collaborate with leadership to implement operational improvements and marketing plans.