Retail Assistant

Diaz Retail Shop; Iloilo City; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Competitive salary and employee discounts

Training and career development opportunities

Supportive team environment

Flexible working hours

Job summary

A local retail business in Iloilo City seeks a friendly Retail Assistant to enhance customer service and support store operations. Responsibilities include assisting customers, managing stock, and ensuring store organization. Ideal for those with strong communication skills and a team-oriented attitude. Competitive salary, employee discounts, and training opportunities are offered.

Qualifications

• Previous retail or customer service experience is a plus but not required.
• Friendly, helpful, and able to work in a team.
• Physical ability to stand for long periods and lift light to moderate loads.

Responsibilities

• Greet and assist customers, providing product information.
• Handle customer inquiries and complaints.
• Operate the cash register and process payments.
• Monitor stock levels and report shortages.

Skills

Strong communication and interpersonal skills

Basic numeracy skills

Teamwork

Customer service attitude

Job description

Overview

We are looking for a friendly and customer-focused Retail Assistant to join our team. In this role, you will assist customers, manage stock, and ensure the store is well-maintained and visually appealing. Your goal is to provide excellent customer service and support daily store operations.

Responsibilities

• Greet and assist customers, providing product information and recommendations
• Handle customer inquiries and complaints in a professional manner
• Operate the cash register and process payments accurately
• Restock shelves and ensure the store is tidy and well-organized
• Assist in visual merchandising and store displays
• Monitor stock levels and report shortages to the manager
• Follow company policies and health & safety regulations
• Assist with inventory checks and stock management
• Support promotional activities and special sales events

Qualifications

• Previous retail or customer service experience is a plus but not required
• Strong communication and interpersonal skills
• Friendly, helpful, and able to work in a team
• Basic numeracy skills for handling cash and stock counts
• Ability to work flexible shifts, including weekends and holidays
• Physical ability to stand for long periods and lift light to moderate loads

Benefits

• Competitive salary and employee discounts
• Training and career development opportunities
• Supportive team environment
• Flexible working hours