Overview
On-site - Iloilo No Exp Required High/Senior High School Full-time
Job Description
- A Retail Assistant is responsible for providing excellent customer service, ensuring the store is clean and organized, and assisting with the sale of products. Their duties vary depending on the retail environment, but generally include the following:
- Customer Service:
- Greeting and assisting customers in a friendly and professional manner.
- Helping customers find items and making recommendations.
- Handling customer complaints or concerns, ensuring a positive experience.
- Operating the cash register, processing sales, and handling payments.
- Upselling or cross-selling products when appropriate.
- Assisting in meeting store sales targets.
- Product Knowledge:
- Learning and staying up-to-date on product details, features, and pricing.
- Assisting with product demonstrations and ensuring products are presented correctly.
- Stock Management:
- Receiving and unpacking deliveries of new products.
- Organizing and replenishing shelves, ensuring products are well-stocked and displayed.
- Monitoring inventory levels and assisting with stocktaking.
- Store Presentation:
- Ensuring the store is clean, tidy, and well-organized.
- Maintaining attractive product displays and signage.
- Ensuring safety procedures are followed, including the correct handling of products.
- Strong communication and interpersonal skills.
- Ability to work well in a team and independently.
- Basic math skills for processing sales and handling cash.
- Good organizational skills and attention to detail.
- Ability to handle customer inquiries and complaints with professionalism.
- Preferred Qualifications:
- Previous experience in retail or customer service.
- Knowledge of point-of-sale (POS) systems.
Qualifications
Excellent Communication Skills
Merchandising
Inventory Management
Sales Management
Analytical Skills
After-Sales Management
Safety and Compliance
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