Overview
On-site - Iloilo
Full-time position with no experience required and high/senior high school education is acceptable.
Job Description
- A Retail Assistant is responsible for providing excellent customer service in a retail environment, ensuring the store runs smoothly, and assisting customers with their shopping needs.
- Key Responsibilities:
- Customer Service: Greet customers as they enter the store; assist customers in finding products and making purchasing decisions; provide information about promotions, products, and services; handle customer queries and resolve issues promptly and professionally; process transactions and handle payments via cash, card, or other methods.
- Stock Management: Restock shelves and displays regularly to maintain inventory levels; ensure products are organized and properly labeled; check stock levels and inform the manager of low stock items; assist in receiving deliveries and checking merchandise for damages or discrepancies; promote and upsell products to customers based on their needs; assist with store promotions, seasonal sales, or special events; meet sales targets and contribute to team sales goals.
- Store Maintenance: Ensure the store is clean, organized, and visually appealing; maintain product displays and ensure items are correctly priced; monitor store security and report any suspicious activities; work alongside colleagues to achieve store goals and maintain a positive working environment; attend staff meetings and training sessions as required.
- Qualifications: Strong communication and interpersonal skills; basic numeracy and cash-handling skills; ability to work in a fast-paced, customer-focused environment; team player with a positive attitude; attention to detail and organizational skills; previous retail or customer service experience is preferred but not always required.
Requirements / Skills
- Strong communication and interpersonal skills
- Basic numeracy and cash-handling skills
- Ability to work in a fast-paced, customer-focused environment
- Team player with a positive attitude
- Attention to detail and organizational skills
- Previous retail or customer service experience is preferred but not required
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