Sales Assistant

Tegnero Online Shop; Iloilo City; On-site; PHP 167,400 - 223,200; Full time

Job summary

A local retail shop in Iloilo City is seeking a Sales Assistant to support the sales team. Responsibilities include engaging with customers, providing product information, processing transactions, and managing inventory. Candidates should have a high school diploma and strong communication skills. Previous retail experience is a plus. Flexible working hours may include evenings and weekends.

Qualifications

• Previous experience in a retail or customer service role is a plus.
• Familiarity with POS systems and basic sales techniques is preferred.

Responsibilities

• Greet and assist customers with their inquiries and product needs.
• Provide detailed information about products and services.
• Upsell and cross-sell products to meet customer needs and boost sales.
• Handle returns, exchanges, and complaints professionally.
• Assist in organizing store displays and maintaining stock levels.
• Process transactions accurately and efficiently using the POS system.

Skills

Strong communication and interpersonal skills

Excellent customer service and problem-solving abilities

Ability to work in a team environment

Good organizational skills and attention to detail

Basic math skills for handling transactions and inventory

Education

High school diploma or equivalent

Job description

On-site - Iloilo No Exp Required High/Senior High School Full-time

Job Description

• A Sales Assistant supports the sales team in various tasks to ensure smooth operations and help achieve sales goals.
• They engage with customers, provide product information, assist with purchases, maintain the store's appearance, and ensure customer satisfaction.
• Key Responsibilities:
• Customer Service:
• Greet and assist customers with their inquiries and product needs.
• Provide detailed information about products and services.
• Upsell and cross-sell products to meet customer needs and boost sales.
• Handle returns, exchanges, and complaints professionally.
• Assist in organizing store displays and maintaining stock levels.
• Process transactions accurately and efficiently using the POS system.
• Help manage the sales floor, ensuring products are properly displayed and accessible.
• Prepare and package products for delivery or collection.
• Inventory Management:
• Assist in stock checks and inventory management.
• Replenish stock and ensure products are well-organized.
• Report low stock levels to the sales team or manager.
• Administrative Tasks:
• Assist with preparing sales reports and tracking sales goals.
• Handle customer orders, both online and in-store.
• Keep records of customer interactions and transactions.
• Note this job description and requirements for pooling purposes only; we will contact you once you are shortlisted.
• High school diploma or equivalent (Some positions may require further education or certifications).
• Experience:
• Previous experience in a retail or customer service role is a plus.
• Familiarity with POS systems and basic sales techniques is preferred.
• Skills:
• Strong communication and interpersonal skills.
• Excellent customer service and problem-solving abilities.
• Ability to work in a team environment and handle high-pressure situations.
• Good organizational skills and attention to detail.
• Basic math skills for handling transactions and inventory.
• Personal Qualities:
• Friendly and approachable demeanor.
• Ability to multitask and prioritize.
• Enthusiasm for learning and developing sales skills.
• Positive attitude with a focus on customer satisfaction.
• Working Conditions:
• Typically works in retail stores, showrooms, or customer service centers.
• Flexible working hours, including evenings, weekends, and holidays.

Communication Skills: Written and Verbal Communication Skills; Reports Coordination Skills.

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