Retail Assistant

Tabz Stall; Iloilo City; On-site; PHP 167,400 - 223,200; Full time

Job summary

A retail store in Iloilo City is seeking a customer service representative. The role involves greeting customers, assisting with product selection, and handling transactions. Ideal candidates should have a high school diploma, strong communication skills, and a customer-focused mindset. Previous retail experience is a plus, but not required. This full-time position is on-site and offers a dynamic working environment.

Qualifications

• Education: High school diploma or equivalent required.
• Prior experience in retail, sales, or customer service is advantageous but not required.
• Familiarity with point-of-sale (POS) systems is a plus.

Responsibilities

• Greet customers warmly and provide exceptional service.
• Assist customers in finding products and offer recommendations.
• Handle customer inquiries, complaints, and returns professionally.
• Operate the cash register and handle transactions accurately.
• Achieve sales targets by upselling and cross-selling products.

Skills

Strong communication and interpersonal skills

Basic math skills

Ability to work well in a team

Good organizational and multitasking abilities

Problem-solving skills

Education

High school diploma or equivalent

Job description

Overview

On-site - Iloilo No Exp Required High/Senior High School Full-time

Store environment and customer service role focused on assisting customers, maintaining inventory, and ensuring a clean, organized shopping space. Requires clear communication, a friendly demeanor, and commitment to delivering outstanding customer experiences.

Responsibilities

• Customer Service
• Greet customers warmly and provide exceptional service.
• Assist customers in finding products and offer recommendations based on their needs.
• Handle customer inquiries, complaints, and returns professionally.
• Operate the cash register and handle transactions accurately.
• Achieve sales targets by upselling and cross-selling products.
• Promote ongoing promotions, discounts, and loyalty programs.

• Store Operations
• Ensure shelves are fully stocked and merchandise is displayed attractively.
• Receive, unpack, and organize new inventory shipments.
• Monitor inventory levels and report shortages to the manager.
• Maintain a clean, organized, and safe store environment.

Education & Experience

• Education: High school diploma or equivalent (required).
• Additional certifications in retail, customer service, or sales (preferred but not mandatory).
• Experience: Prior experience in retail, sales, or customer service is advantageous but not required.
• Familiarity with point-of-sale (POS) systems is a plus.

Skills

• Strong communication and interpersonal skills.
• Basic math skills for handling cash transactions.
• Ability to work well in a team environment.
• Good organizational and multitasking abilities.
• Problem-solving skills to address customer concerns effectively.

Personal Attributes

• A positive, friendly, and professional attitude.
• A customer-focused mindset.
• Punctual and reliable.
• Willingness to learn and adapt to new tasks.
• Attention to detail in maintaining product displays and store cleanliness.

Physical Requirements

• Ability to stand for extended periods.
• Capability to lift and move items (usually up to 20-30 pounds).
• Comfortable working in a fast-paced environment.