Retail Assistant

Narandan Store; Iloilo City; On-site; PHP 167,400 - 223,200; Full time

Job summary

A local retail store in Iloilo City is seeking a Retail Assistant to enhance customer experience. Responsibilities include assisting customers, managing inventory, and ensuring store cleanliness. The ideal candidate should have a high school diploma and strong interpersonal skills. Experience in retail is preferred but not mandatory. This is a full-time position on-site with an engaging work environment.

Qualifications

• Prior retail, sales, or customer service experience is preferred but not mandatory.
• Familiarity with point‑of‑sale (POS) systems and cash handling is an advantage.

Responsibilities

• Greet and assist customers in a friendly and professional manner.
• Stock shelves and ensure product displays are neat and attractive.
• Maintain cleanliness and tidiness in the store and fitting rooms.

Skills

Excellent verbal and written communication skills

Strong customer service and interpersonal skills

Basic math skills

Ability to multitask

Attention to detail

Education

High school diploma or equivalent

Job description

Job Description

On-site - Iloilo No Exp Required High/Senior High School Full-time

A Retail Assistant plays a key role in ensuring an excellent customer experience in a retail environment. This position involves assisting customers, managing inventory, and maintaining the store's cleanliness and organization. A successful Retail Assistant is friendly, approachable, and dedicated to meeting sales and service goals.

Key Responsibilities

Customer Service

• Greet and assist customers in a friendly and professional manner.
• Address customer inquiries and provide product recommendations.
• Handle complaints and ensure customer satisfaction.
• Upsell and cross‑sell products to meet sales targets.
• Operate the point‑of‑sale (POS) system for transactions, refunds, and exchanges.
• Promote special offers, loyalty programs, and discounts.

Inventory Management

• Stock shelves and ensure product displays are neat and attractive.
• Monitor inventory levels and report shortages.
• Assist with receiving, unpacking, and organizing deliveries.

Store Maintenance

• Maintain cleanliness and tidiness in the store and fitting rooms.
• Follow health and safety regulations.
• Ensure security measures are upheld to prevent theft.
• Work closely with team members to ensure smooth store operations.
• Participate in training sessions and contribute to achieving store goals.

Educational Requirements

• High school diploma or equivalent (preferred).
• Additional training or certifications in retail or customer service (a plus).

Experience

• Prior retail, sales, or customer service experience (preferred but not mandatory).
• Familiarity with point‑of‑sale (POS) systems and cash handling (an advantage).

Skills

• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Basic math skills for cash handling and transactions.
• Ability to multitask and stay organized in a fast‑paced environment.
• Attention to detail for accurate pricing, stock management, and visual merchandising.