Restaurant Supervisor

JinJoo Korean Grill and City Hot Pot; Taguig; On-site; PHP 290,000 - 424,000; Full time

Job summary

A popular restaurant in Metro Manila is seeking a Restaurant Supervisor to manage dining operations, ensure food quality, and handle customer satisfaction. The ideal candidate will have a degree in Food, Business or Hospitality management and 1-2 years of supervisory experience. Excellent communication skills and a pleasant personality are essential for this role. Candidates must be willing to work in the BGC or SM Aura area in Taguig.

Qualifications

• 1-2 years of experience as Restaurant Supervisor or in a similar role.
• Pleasant personality and willing to work in Taguig area.
• Must be computer literate (MS Office).
• Excellent communication and leadership skills.
• Pleasing personality and professional demeanor.
• Height 5’2"–5’4" and willingness to be assigned in Taguig.

Responsibilities

• Monitor quality of food and service.
• Handle customer complaints effectively.
• Coordinate daily requirements with kitchen supervisor.
• Drive Sales at restaurant level and manage local marketing.
• Ensure delivery of Total Quality Service to customers.
• Manpower utilization.
• Building and equipment maintenance.
• Maintain daily adherence to cleanliness and mise-en-place standards.
• Monitor and handle shifts in the absence of a Branch manager.
• Carry out any other duties as required by management.

Skills

Excellent communication skills

Leadership skills

Computer literacy (MS Office)

Pleasing personality

Education

Graduate of Food, Business or Hospitality management

Tools

MS Office

Job description

What you’ll be doing?

Restaurant Supervisor is responsible for the overall operations of the dining area. Monitors the quality of food and service to achieve Sales and Profit. Ensure the satisfaction of customers and able to handle customer complaints effectively and efficiently.

• Maintain quality control for all food served.
• Coordinate with kitchen supervisor on a daily requirement, function & other events.
• Handle branch forecasting and ordering of stocks based on forecasted sales.
• Drive Sales at restaurant level. Local Store Marketing.
• Ensures delivery of Total Quality Service to Customers.
• Manpower Utilization.
• Building and Equipment Maintenance.
• Maintain daily adherence to the cleanliness and mise-en-place standards.
• Monitor and handle the shift in the absence of a Branch manager.
• Carry out any other duties as required by management.

What we are looking for?

• Must be a graduate of Food, Business or Hospitality management and any related course.
• With at least 1-2 years of work experience as Restaurant Supervisor or Supervisor role.
• Must be computer literate (MS Office).
• Excellent communication and leadership skills.
• With pleasing personality.
• Height: 5’2 - 5’4.
• Willing to assign in BHS/BGC or SM Aura, Taguig.