Restaurant Supervisor

Companions Hospitality Group; Pasig; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

HMO

Birthday leave

Parental leave

Vacation leave

Staff training

Job summary

Companions Hospitality Group is seeking a Store Supervisor to oversee daily Pasig operations at UnitA3, The Viewdeck, Arcovia City. You will ensure excellent customer service, manage inventory, and supervise staff in a fast-paced retail/food service environment.

The ideal candidate has a BA degree and at least 2 years of supervisory experience, with strong leadership and communication skills. This on-site role requires weekend and holiday shifts; companions enjoy the HMO program and birthday/

Qualifications

• Bachelor’s degree preferred in related fields.
• At least 2 years supervisory experience in retail/food service.
• Strong leadership and people management skills.
• Excellent communication and customer service skills.

Responsibilities

• Supervise and monitor daily store operations.
• Lead, motivate, and manage store personnel.
• Ensure excellent customer service and satisfaction.
• Monitor sales performance and implement target strategies.
• Maintain inventory levels and oversee stock management.
• Ensure compliance with company policies and safety standards.
• Prepare staff schedules and monitor attendance.
• Handle customer concerns professionally.
• Conduct regular store inspections for cleanliness and organization.
• Prepare operational and sales reports as required.
• Assist in staff training, coaching, and performance evaluation.

Skills

Leadership

Customer service

Communication

Team management

Education

Bachelor's degree in Business Administration

Bachelor's degree in Hospitality Management

Tools

MS Office

Job description

On-site - Pasig 1-3 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Incentives

Insurance Health & Wellness

HMO

Professional Development

Job Training

Birthday Leave, Maternity & Paternity Leave, Parental Leave, Sick Leave, Solo Parent Leave, Special Leave for Women, Vacation Leave

The Store Supervisor is responsible for overseeing the daily operations of the store, ensuring excellent customer service, maintaining operational standards, supervising staff, and achieving sales and profitability targets.

Key Responsibilities:

• · Supervise and monitor daily store operations.
• · Lead, motivate, and manage store personnel.
• · Ensure excellent customer service and customer satisfaction.
• · Monitor sales performance and implement strategies to achieve targets.
• · Maintain proper inventory levels and oversee stock management.
• · Ensure compliance with company policies, procedures, and safety standards.
• · Prepare staff schedules and monitor attendance.
• · Handle customer concerns and resolve issues professionally.
• · Conduct regular store inspections to ensure cleanliness and organization.
• · Prepare operational and sales reports as required by management.
• · Assist in staff training, coaching, and performance evaluation.

Qualifications:

• ·Bachelor's degree in Business Administration, Hospitality Management, or a related field is preferred.
• ·At least 2 years of supervisory experience in retail, food service, or restaurant operations.
• ·Strong leadership and people management skills.
• ·Excellent communication and customer service skills.
• ·Proficient in basic computer applications and report preparation.
• ·Ability to work under pressure and in a fast-paced environment.

Willing to work on shifting schedules, weekends, and holidays

Working Location

UnitA3, The Viewdeck, Arcovia City, Eulogio Rodriguez Jr. Ave, Pasig, 1600 Metro Manila, Philippines