A well-established company in Metro Manila is seeking a dedicated individual to oversee employee training and administrative functions. The ideal candidate will manage staff schedules, ensure compliance with health standards, and enhance customer experiences through effective problem-solving and organizational skills. This role is vital in maintaining the operational standards and quality service expected by customers.
Qualifications
Experience in a customer service role is preferred.
Strong organizational skills and attention to detail.
Ability to train and manage staff effectively.
Analytical mindset for evaluating staff feedback.
Knowledge of health code compliance and sanitation standards.
Responsibilities
Train new employees and provide ongoing training for all staff.
Address problems and troubleshoot as they arise.
Ensure accurate performance of administrative functions, focusing on cash handling and scheduling.
Analyze staff evaluations and feedback to enhance customer experiences.
Oversee compliance with health codes and sanitation standards.
Oversee health code compliance and sanitation standards.
Skills
Customer Service
Scheduling
Team Player
Problem Solving
Organizational Skills
People Skills
Job description
Job Description
Train new employees and provide ongoing training for all staff.
Address problems and troubleshoot.
Ensure that all the administrative functions are performed accurately, such as cash handling, credit card transactions, and staff scheduling.
Analyze staff evaluations and feedback to improve the customer’s experiences.
Project future needs for goods, kitchen supplies, and cleaning products; order accordingly.
Oversee health code compliance and sanitation standards.