Restaurant Supervisor

Dempsey Resource Management Inc.; Mandaluyong; On-site; PHP 558,000 - 781,200; Full time

Job summary

A retail management company seeks a Supervisor for its sales team in Metro Manila. Responsibilities include sales target planning, team training, inventory management, and stakeholder communication. Ideal candidates will have a Bachelor's degree, at least 4 years of management experience in retail, and strong customer relations skills.

Qualifications

• Minimum 4 years experience in Retail Industry at Supervisory Level.
• Experience in Mobile or IT industry is an advantage.
• Graduate of any 4 year course.

Responsibilities

• Plan and strategize sales targets.
• Manage and train retail sales team.
• Monitor inventory and audit operations.
• Handle customer complaints and crises.
• Communicate with stakeholders.

Skills

Retail Management

Customer Relation Skills

Leadership

Cash Management

Communication Skills

Organizational Skills

Education

Bachelor's Degree

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

Responsibilities

• Sales Target planning and strategy
• Management and training of Retail sales team
• Scheduling and coaching
• Daily Monitoring of inventory (WOS)
• Supervision of Store Marketing Programs and collateralized, POPs, etc
• CRM Customer Relations Marketing
• Audit: Cash, Inventory, Operations Procedure
• Crisis Management : Customer complaints, Product issues, warranties, Governmental Requirements, etc
• Dealing with Bank queries for Credit card agreement
• Sell out monitoring.
• Monitor Display/Visibility in stores.
• Disseminate and monitor Marketing Promotions
• Preparation Business Review
• Communication and Coordination with stakeholders: Mall Admin, SEPCO, MD, Logistics, National & Local Government, etc
• Implementing memo’s in store

Knowledge, Skills / Education and Work Background

• Retail Management
• People Skills and Management
• Cash and Inventory Management
• Knowledgeable in Microsoft programs, excel and ppt etc
• Selling and Customer Relation Skills
• Good Business Reporting & Communication Skills
• Graduate of any 4 year course degree in College
• Minimum 4 years in Multiple Retail Industry at Supervisory Level
• Experienced in the Mobile or IT industry is an advantage
• Hardworking
• Reliable and Dependable
• Honest & Trust Worthy
• Highly Efficient to get the job done
• Organized and Systematic