Store Supervisor

Confidential Careers; Pasay; On-site; PHP 223,000 - 446,000; Full time

Job summary

Confidential Careers seeks a Store Operations Supervisor to oversee daily store activities, ensuring smooth workflow, merchandising excellence, and strong customer service. You will manage inventory, supervise staff, and coordinate with warehouse and purchasing teams to keep stock levels aligned with demand.

The role requires solid retail ops experience, leadership, and a proactive approach to meet sales targets and operational goals. Strong communication and problem-solving skills are essential.

Qualifications

• 3–5 years of experience in retail or store operations.
• Experience supervising store personnel and daily store operations.
• Knowledge of inventory management and stock monitoring.
• Understanding of sales operations and customer service.
• Proficiency with POS/ERP systems and inventory reporting.

Responsibilities

• Supervise daily store operations to ensure smooth workflow and compliance with company standards.
• Monitor sales performance, inventory levels, and product availability.
• Ensure proper merchandising, product displays, and store cleanliness.
• Oversee stock receiving, replenishment, stock transfers, and inventory accuracy.
• Monitor stock movement and coordinate with warehouse and purchasing teams for timely replenishment.
• Lead, supervise, and schedule store personnel to ensure productivity and quality customer service.
• Ensure achievement of store sales targets and operational objectives.
• Prepare sales, inventory, and store performance reports.

Skills

Leadership

Communication

Problem-solving

Inventory management

Customer service

Tools

POS/ERP systems

Job description

• Supervise daily store operations to ensure smooth workflow and compliance with company standards.
• Monitor sales performance, inventory levels, and product availability.
• Ensure proper merchandising, product displays, and store cleanliness.
• Oversee stock receiving, replenishment, stock transfers, and inventory accuracy.
• Monitor stock movement and coordinate with warehouse and purchasing teams for timely replenishment.
• Lead, supervise, and schedule store personnel to ensure productivity and quality customer service.
• Ensure achievement of store sales targets and operational objectives.
• Prepare sales, inventory, and store performance reports.

Job Qualifications

• At least 3 to 5 years of experience in retail or store operations, preferably in the FMCG industry.
• With experience in supervising store personnel and handling daily store operations.
• Knowledgeable in inventory management, stock monitoring, and merchandising.
• Strong understanding of sales operations and customer service.
• Basic proficiency in POS/ERP systems and inventory reporting.
• Strong leadership, communication, and problem-solving skills.