Restaurant Operations Manager - Growth & Guest Experience

Jollibee Group; Angeles; On-site; PHP 334,800 - 558,000; Full time

Job summary

Jollibee Group is seeking a Restaurant Manager in Angeles, Pampanga, responsible for achieving business objectives, including sales and customer satisfaction. This role requires overseeing food safety and cleanliness, as well as managing team performance.

The ideal candidate will hold a Bachelor’s Degree related to Food or Business and have 3-4 years of leadership experience in service-oriented industries. Strong people management skills and operational knowledge are essential for success in this role.

Qualifications

• Minimum of 3-4 years in a leadership role in a service-oriented industry.
• Demonstrated ability to meet customer needs effectively.
• Experience in coaching, developing, and supervising a team.

Responsibilities

• Achieve sales and profitability targets for the store.
• Ensure customer satisfaction and compliance with safety and cleanliness standards.
• Manage the store's operational systems and government compliance.

Skills

Customer management

People management

Operational assessment

Education

Bachelor’s Degree in Food, Hotel and Restaurant Management or Business

Job description

Jollibee Group is seeking a Restaurant Manager in Angeles, Pampanga, responsible for achieving business objectives, including sales and customer satisfaction. This role requires overseeing food safety and cleanliness, as well as managing team performance.

The ideal candidate will hold a Bachelor’s Degree related to Food or Business and have 3-4 years of leadership experience in service-oriented industries. Strong people management skills and operational knowledge are essential for success in this role.