Restaurant Operations & Sales Lead (Assistant Manager)

Jollibee Group; Quezon City; On-site; PHP 391,000 - 614,000; Full time

Job summary

Jollibee Group is seeking an Assistant Restaurant Manager in Quezon City to oversee daily Dine-In and Take-Home operations and ensure food safety compliance. You will drive customer satisfaction, lead a team, and support the Restaurant Manager with client relations for institutional accounts.

The ideal candidate holds a Bachelor's Degree in Food or Business, demonstrates strong leadership and communication skills, and can handle pressure with long and shifting hours.

Qualifications

• Must have leadership skills and customer service skills.
• Must be able to communicate well, orally and in writing.
• Must be willing to work on shifting schedules and long hours.
• Must be willing to be assigned in SM City North Edsa, Quezon City.

Responsibilities

• Implement and assure compliance with Food, Safety and Cleanliness Programs for the assigned area.
• Day-to-day operations effectiveness of Dine-In and Take-Home Sales Services; Ensures customer's needs are attended to promptly.
• Sales building initiatives by providing leadership support to the Restaurant Manager through client business relations for assigned institutional accounts and customer engagement.
• Assessment of opportunities in operations and cost management to ensure sales and growth targets are met, if not exceeded.
• Workforce management of the assigned store, which includes manpower planning, hiring and orientation/certification of new members in the team, managing of schedule and shifts.
• Implementation of other store administrative activities necessary to carry out the business such as but not limited to office organization, securing of government permits and Store Reports Preparation, and programs such as Store Safety.

Skills

Leadership

Customer service

Communication

Pressure tolerance

Shift work

Education

Bachelor's Degree in Food or Business

Job description

Jollibee Group is seeking an Assistant Restaurant Manager in Quezon City to oversee daily Dine-In and Take-Home operations and ensure food safety compliance. You will drive customer satisfaction, lead a team, and support the Restaurant Manager with client relations for institutional accounts.

The ideal candidate holds a Bachelor's Degree in Food or Business, demonstrates strong leadership and communication skills, and can handle pressure with long and shifting hours.