Restaurant Manager: Lead Growth, Guest Experience & Ops

Jollibee Group; Cebu City; On-site; PHP 360,000 - 480,000; Full time

Job summary

Jollibee Group Cebu is seeking a Restaurant Manager to lead the store toward sales and profitability targets while upholding food safety, cleanliness and customer service standards.

You will oversee hiring, coaching, and development of staff, monitor operations, ensure compliance with company policies and local regulations, and drive a high-performance team to deliver exceptional guest experiences at all times.

Qualifications

• Bachelor's Degree preferably in Food, Hotel and Restaurant Management or Administration and/or any Business-Related course.
• Three to four (3-4) years of leadership function in a service-oriented industry such as retail, hotel, restaurant, or quick service restaurant, among others.
• Demonstrates high customer management orientation, with ability to make decisions and take actions to ensure customer needs are met.
• People management capability in coaching, developing, and supervising a team.
• Knowledge on basic store operations, with capability to assess operational improvements, compliance to defined standards, sales, and profitability.
• We are hiring in all regions of the Philippines.

Responsibilities

• Develop and achieve store business objectives including sales and profitability targets.
• Ensure customer satisfaction and Food, Safety and Cleanliness standards.
• Manage people development and performance.
• Ensure adherence to operating systems, standards, and government requirements.

Skills

Leadership

Customer management

People management

Decision making

Operational knowledge

Store operations

Education

Bachelor's Degree in Food, Hotel and Restaurant Management or Administration and/or any Business-Related course

Job description

Jollibee Group Cebu is seeking a Restaurant Manager to lead the store toward sales and profitability targets while upholding food safety, cleanliness and customer service standards.

You will oversee hiring, coaching, and development of staff, monitor operations, ensure compliance with company policies and local regulations, and drive a high-performance team to deliver exceptional guest experiences at all times.