Restaurant Manager - Sales, Service & People Leadership

Jollibee Group; Teresa; On-site; PHP 450,000 - 600,000; Full time

Job summary

Jollibee Group is seeking a Restaurant Manager to drive store performance and uphold the brand's standards. You will lead daily operations, manage a team, and ensure sales targets, profitability, and customer satisfaction are met.

You will oversee food safety and cleanliness, ensure compliance with government requirements, and coach staff to deliver excellent service while maintaining adherence to operating systems. Strong decision making and people development are essential to success.

Qualifications

• Bachelor's Degree preferably of Food, Hotel and Restaurant Management or Administration and/or any Business-Related course.
• Three to four (3-4) years of leadership functioning in a service-oriented industry such as retail, hotel, restaurant, or quick service restaurant, among others
• Demonstrates high customer management orientation, with ability to make decisions and take actions to ensure customer needs are met.
• People management capability in coaching, developing, and supervising a team.

Responsibilities

• Develop and achieve store business objectives including sales and profitability targets.
• Ensure customer satisfaction and maintain food safety and cleanliness standards.
• Lead people management and development of store staff.
• Ensure adherence to operating systems and standards and compliance to government requirements.

Skills

Customer orientation

People management

Store operations knowledge

Decision making

Education

Bachelor's degree in Food, Hotel and Restaurant Management or Administration

Job description

Jollibee Group is seeking a Restaurant Manager to drive store performance and uphold the brand's standards. You will lead daily operations, manage a team, and ensure sales targets, profitability, and customer satisfaction are met.

You will oversee food safety and cleanliness, ensure compliance with government requirements, and coach staff to deliver excellent service while maintaining adherence to operating systems. Strong decision making and people development are essential to success.