Restaurant Manager | Lead Ops, Sales & Guest Experience

Jollibee Group; Muntinlupa; On-site; PHP 334,800 - 468,720; Full time

Job summary

Jollibee Group in Metro Manila seeks a Restaurant Manager to lead store operations, drive sales and profitability, and ensure customer satisfaction while maintaining food safety and cleanliness standards. The role emphasizes people management, development of the team, adherence to operating systems and government requirements, and the ongoing pursuit of service excellence in a fast-paced environment.

A degree in Food, Hotel and Restaurant Management or Business is preferred, along with prior

Qualifications

• 3–4 years in a leadership role in service industries such as retail, hotel, restaurant, or quick service.
• Demonstrates strong customer management orientation and decisive action toward customer needs.
• Knowledge of store operations, standards compliance, and profitability.

Responsibilities

• Develop and achieve the store's sales and profitability targets.
• Uphold customer satisfaction, food safety and cleanliness standards.
• Manage and develop store staff to ensure high performance.

Skills

Leadership

Customer service orientation

People management

Store operations

Decision making

Education

Bachelor’s degree in Food/Hotel/Restaurant Management or Business-related

Job description

Jollibee Group in Metro Manila seeks a Restaurant Manager to lead store operations, drive sales and profitability, and ensure customer satisfaction while maintaining food safety and cleanliness standards. The role emphasizes people management, development of the team, adherence to operating systems and government requirements, and the ongoing pursuit of service excellence in a fast-paced environment.

A degree in Food, Hotel and Restaurant Management or Business is preferred, along with prior