Restaurant Operations & Guest Experience Leader

Synlink Recruitment Outsourcing Co. Inc.; Makati; On-site; PHP 335,000 - 558,000; Full time

Job summary

A recruitment outsourcing company is seeking a skilled individual to manage branch operations in the restaurant industry. The ideal candidate will have a degree in HRM or business-related fields and at least three years of experience, showcasing excellent customer service and communication skills. Responsibilities include overseeing daily operations, ensuring customer satisfaction, handling cash transactions, and collaborating with the marketing team for promotions. This role is crucial in fostering a welcoming environment and driving business success.

Qualifications

• At least 3 years of experience in the restaurant industry.
• Ability to lead and motivate teams.
• Energy and stamina to handle a fast-paced environment.

Responsibilities

• Manage branch operations ensuring smooth restaurant functions.
• Welcome and assist customers while addressing their concerns.
• Oversee cash transactions and accounting duties as per policies.
• Develop visual strategy for product displays.
• Collaborate with marketing for campaigns and promotions.

Skills

Customer service skills

Strong communication skills

Leadership ability

Self-motivation

Organizational skills

Commercial awareness

Education

Graduate of HRM or business-related courses

Job description

A recruitment outsourcing company is seeking a skilled individual to manage branch operations in the restaurant industry. The ideal candidate will have a degree in HRM or business-related fields and at least three years of experience, showcasing excellent customer service and communication skills. Responsibilities include overseeing daily operations, ensuring customer satisfaction, handling cash transactions, and collaborating with the marketing team for promotions. This role is crucial in fostering a welcoming environment and driving business success.