Restaurant Operations & Guest Experience Leader

Synlink Recruitment Outsourcing Co. Inc.; Makati; On-site; PHP 446,400 - 669,600; Full time

Job summary

A recruitment agency in the Philippines is seeking a skilled manager for restaurant branch operations. This role involves ensuring smooth daily operations, leading the team, and maintaining excellent customer service relations. Candidates should have relevant business education and substantial experience in the restaurant industry. Strong communication and leadership skills are essential for effectively managing both staff and customers.

Qualifications

• At least 3-year experience in the restaurant industry.
• Ability to influence people and handle customer interactions.
• Willing to be assigned in any branch.

Responsibilities

• Manage branch operations for smooth running.
• Oversee cash transactions and accounting duties.
• Welcome and assist customers.
• Maintain customer relationships for loyalty.
• Address employee and customer complaints.

Skills

Excellent customer service skills

Strong communication skills

Ability to lead and motivate teams

Self-motivation

Good organisational skills

Decision-making skills

Education

Graduate of HRM or business-related courses

Job description

A recruitment agency in the Philippines is seeking a skilled manager for restaurant branch operations. This role involves ensuring smooth daily operations, leading the team, and maintaining excellent customer service relations. Candidates should have relevant business education and substantial experience in the restaurant industry. Strong communication and leadership skills are essential for effectively managing both staff and customers.