Restaurant Operations & Guest Experience Leader

OnoPoke PH; Muntinlupa; On-site; PHP 558,000 - 781,200; Full time

Job summary

A restaurant chain in the Philippines is looking for an experienced manager to lead overall operations in their establishment. The role requires 5-8 years in F&B operations, with at least 3 years in a managerial position overseeing front-of-house and back-of-house teams. The ideal candidate will have strong leadership, communication, and problem-solving skills, alongside a solid understanding of restaurant operations and cost control. This position will play a pivotal role in ensuring an excellent guest experience while maintaining compliance and safety standards.

Qualifications

• 5–8 years of experience in F&B operations.
• At least 3 years in a managerial role overseeing both FOH and BOH.
• Strong knowledge of restaurant operations, cost control, and labor management.

Responsibilities

• Oversee overall store operations.
• Lead people management and development.
• Manage sales, financials, and cost control.
• Ensure service quality and guest experience.
• Maintain compliance, safety, and risk management.

Skills

Leadership

Communication

Problem-solving

People management

Education

Bachelor’s degree in Hospitality or Business Management

Job description

A restaurant chain in the Philippines is looking for an experienced manager to lead overall operations in their establishment. The role requires 5-8 years in F&B operations, with at least 3 years in a managerial position overseeing front-of-house and back-of-house teams. The ideal candidate will have strong leadership, communication, and problem-solving skills, alongside a solid understanding of restaurant operations and cost control. This position will play a pivotal role in ensuring an excellent guest experience while maintaining compliance and safety standards.