Restaurant Operations Supervisor (FOH & BOH)

Private Advertiser; Makati; On-site; PHP 279,000 - 446,000; Full time

Job summary

Private Advertiser is seeking a capable supervisor to assist the Branch Manager in daily restaurant operations, ensuring smooth FOH and BOH performance and high guest satisfaction. You will oversee shifts, maintain service standards, and collaborate with the kitchen to guarantee timely, accurate orders.

The role requires leadership, a background in hospitality, and a solid grasp of inventory management and cost control. Join a team focused on quality, safety, and operational excellence.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or related field; equivalent relevant work experience may be considered.
• 1–2 years of restaurant operations experience, preferably in a supervisory or management role.
• Experience in managing FOH and BOH operations is an advantage.
• Demonstrated ability to lead and supervise a team.
• Strong understanding of restaurant service standards, inventory management, and cost control.
• Strong customer service, communication, and problem-solving skills.

Responsibilities

• Assist the Branch Manager in overseeing daily restaurant operations and ensuring efficient FOH and BOH performance.
• Supervise daily shifts to ensure adequate staffing, smooth workflow, and compliance with company SOPs, food safety, and service standards.
• Maintain high guest satisfaction by resolving customer concerns and ensuring quality food, service, cleanliness, and staff presentation.
• Coordinate with the kitchen team to ensure accurate order execution and timely service.
• Monitor food and labor costs, operational expenses, cash handling, POS operations, and daily sales reconciliation.
• Prepare administrative and financial reports and support the achievement of sales, profitability, and operational goals.
• Ensure the restaurant is clean, safe, and fully operational, and assume the Branch Manager's duties during their absence.

Skills

FOH/BOH operations

Staff supervision

Customer service

Cost control

Food safety awareness

Education

Bachelor's degree in Hospitality Management or related field

Tools

POS systems

Inventory management

Job description

Private Advertiser is seeking a capable supervisor to assist the Branch Manager in daily restaurant operations, ensuring smooth FOH and BOH performance and high guest satisfaction. You will oversee shifts, maintain service standards, and collaborate with the kitchen to guarantee timely, accurate orders.

The role requires leadership, a background in hospitality, and a solid grasp of inventory management and cost control. Join a team focused on quality, safety, and operational excellence.