Restaurant Manager: Drive Sales & Guest Experience

Jollibee Group; San Jose; On-site; PHP 312,000 - 446,000; Full time

Job summary

The Restaurant Manager at Jollibee Group is responsible for achieving store business objectives including sales and profitability targets, while ensuring customer satisfaction and adherence to Food, Safety and Cleanliness standards. The role emphasizes people management and development, and strict compliance with operating systems and government requirements.

The successful candidate will lead a team, monitor store operations, and drive improvements to maximize performance across regions in the

Qualifications

• Bachelor’s Degree preferably in Food, Hotel and Restaurant Management or Administration and/or any Business-Related course
• Three to four (3-4) years of leadership function in a service-oriented industry such as retail, hotel, restaurant, or quick service restaurant, among others
• Demonstrates high customer management orientation, with ability to make decisions and take actions to ensure customer needs are met.
• People management capability in coaching, developing, and supervising a team.
• Knowledge on basic store operations, with capability to assess operational improvements, compliance to defined standards, sales, and profitability.

Responsibilities

• The Restaurant Manager is responsible for the development and achievement of the store business objectives such as Sales and Profitability targets.
• Oversees customer satisfaction and maintains Food, Safety and Cleanliness standards.
• Manages and develops store personnel and ensures adherence to operating systems and standards.
• Ensures compliance with government requirements.

Skills

Customer service orientation

People management

Operational knowledge

Decision making

Education

Bachelor's degree in Food, Hotel and Restaurant Management or Administration or any Business-Related course

Job description

The Restaurant Manager at Jollibee Group is responsible for achieving store business objectives including sales and profitability targets, while ensuring customer satisfaction and adherence to Food, Safety and Cleanliness standards. The role emphasizes people management and development, and strict compliance with operating systems and government requirements.

The successful candidate will lead a team, monitor store operations, and drive improvements to maximize performance across regions in the