Restaurant Operations Manager

JENMA Food Corporation; Imus; On-site; PHP 600,000 - 1,000,000; Full time

Benefits offered by this job

Employee discount

Staff meals provided

Job summary

JENMA Food Corporation in the Philippines seeks a Restaurant Operations Manager to oversee daily restaurant operations, ensuring efficiency, profitability, high-quality food, and exceptional customer service across one or more locations.

You will lead restaurant managers and staff, develop schedules, monitor costs and inventory, and uphold food safety and brand standards while driving guest satisfaction and operational excellence.

Qualifications

• Bachelor's degree or diploma in Hospitality Management, Business Administration, or related field.
• Minimum 5 years in restaurant or hospitality industry.
• At least 3 years in a management or operations role.
• Strong knowledge of restaurant operations, food service standards, and customer service.
• Experience with POS systems, inventory management, and scheduling tools.
• Proven leadership, organizational, and problem-solving skills.
• Multi-unit restaurant management experience.
• Strong financial and cost-control skills.
• Excellent communication and interpersonal abilities.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Oversee daily restaurant operations, including front-of-house and back-of-house activities.
• Ensure consistent delivery of excellent customer service and guest satisfaction.
• Manage and supervise restaurant managers, supervisors, and staff.
• Develop staff schedules and control labor costs.
• Monitor food quality, presentation, and portion control.
• Manage inventory, purchasing, and supplier relationships.
• Control operational costs, including food cost, labor cost, and waste.
• Analyze sales reports, budgets, and P&L statements to improve profitability.
• Implement and maintain company policies, procedures, and operational standards.
• Ensure compliance with food safety, hygiene, health, and labor regulations.

Tools

POS systems

Scheduling tools

Inventory management software

Job description

About the role

The Restaurant Operations Manager is responsible for overseeing daily restaurant operations to ensure efficiency, profitability, high-quality food, and exceptional customer service. The role involves managing staff, controlling costs, ensuring compliance with health and safety regulations, and maintaining brand standards across one or multiple restaurant locations.

Key responsibilities

• Oversee daily restaurant operations, including front-of-house and back-of-house activities
• Ensure consistent delivery of excellent customer service and guest satisfaction
• Manage and supervise restaurant managers, supervisors, and staff
• Develop staff schedules and control labor costs
• Monitor food quality, presentation, and portion control
• Manage inventory, purchasing, and supplier relationships
• Control operational costs, including food cost, labor cost, and waste
• Analyze sales reports, budgets, and P&L statements to improve profitability
• Implement and maintain company policies, procedures, and operational standards
• Ensure compliance with food safety, hygiene, health, and labor regulations

About you

• Bachelor's degree or diploma in Hospitality Management, Business Administration, or related field
• Minimum 5 years of experience in the restaurant or hospitality industry
• At least 3 years in a management or operations role
• Strong knowledge of restaurant operations, food service standards, and customer service
• Experience with POS systems, inventory management, and scheduling tools
• Proven leadership, organizational, and problem-solving skills
• Multi-unit restaurant management experience
• Strong financial and cost-control skills
• Excellent communication and interpersonal abilities
• Ability to work flexible hours, including weekends and holidays

Benefits

• Employee discount
• Staff meals provided