Resort Booking Specialist - Client Relations

XM Global Solutions; Cavite City; Hybrid; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Commission

Job summary

XM Global Solutions is seeking a customer-focused Account Executive in Cavite City to manage resort bookings and maintain strong relationships with clients. The ideal candidate will respond to inquiries, coordinate reservations, and ensure a smooth guest experience. Strong communication skills and a customer service-oriented approach are essential, with experience in sales or hospitality as an advantage. The position offers a hybrid working environment and commission benefits.

Qualifications

• Strong communication and interpersonal skills.
• Customer service-oriented with a friendly and professional approach.
• Excellent organizational and multitasking abilities.

Responsibilities

• Manage and process resort bookings, reservations, and inquiries.
• Build and maintain strong relationships with clients and partners.
• Respond promptly to customer concerns and provide excellent service.
• Coordinate with internal teams to ensure seamless booking and guest experience.
• Maintain accurate records of bookings and client interactions.

Skills

Strong communication and interpersonal skills

Customer service-oriented

Excellent organizational and multitasking abilities

Education

Bachelor's degree

Tools

Basic computer applications

Job description

XM Global Solutions is seeking a customer-focused Account Executive in Cavite City to manage resort bookings and maintain strong relationships with clients. The ideal candidate will respond to inquiries, coordinate reservations, and ensure a smooth guest experience. Strong communication skills and a customer service-oriented approach are essential, with experience in sales or hospitality as an advantage. The position offers a hybrid working environment and commission benefits.