Guest Services & Reservations Specialist

Diversified Services Solutions Inc.; Taguig; On-site; PHP 167,400 - 223,200; Full time

Job summary

A customer service-oriented company located in Metro Manila is seeking a dedicated individual to provide exceptional service to guests. Responsibilities include managing guest inquiries, assisting with check-ins, and coordinating dining and transportation reservations. Ideal candidates should possess a high school diploma and strong communication skills. Experience is preferred but not required for this entry-level position.

Qualifications

• 0–2 years of experience in customer service roles.
• Friendly and approachable with guests.
• Ability to manage inquiries and reservations.

Responsibilities

• Provide exceptional customer service to guests.
• Assist with check-in and check-out processes.
• Handle guest inquiries regarding local attractions.

Skills

Excellent communication skills

Interpersonal skills

Customer-focused demeanor

Education

High School Diploma or equivalent

Job description

A customer service-oriented company located in Metro Manila is seeking a dedicated individual to provide exceptional service to guests. Responsibilities include managing guest inquiries, assisting with check-ins, and coordinating dining and transportation reservations. Ideal candidates should possess a high school diploma and strong communication skills. Experience is preferred but not required for this entry-level position.