Reservations & Scheduling Specialist - Day & Midshift

Hertz Philippines; Makati; On-site; PHP 223,000 - 335,000; Full time

Job summary

Hertz Philippines is seeking a Reservations Officer to ensure all requests are acknowledged and responded to within the specified time frame, with sensitivity to inquiries and a swift, authoritative response. Key duties include receiving weekly and daily transport reservation requests, verifying passenger qualifications and addresses, and documenting all bookings for both day and midshift operations.

The role also covers monitoring trip time frames for pre-trip preparations, vehicle assignment

Qualifications

• Experience in reservations or customer service is preferred.
• Attention to detail and good communication skills.

Responsibilities

• Receive weekly and daily transport reservation requests.
• Verify passenger qualifications and addresses.
• Document all bookings for day and midshift operations.
• Monitor trip time frames for pre-trip preparations and vehicle assignment.

Job description

Hertz Philippines is seeking a Reservations Officer to ensure all requests are acknowledged and responded to within the specified time frame, with sensitivity to inquiries and a swift, authoritative response. Key duties include receiving weekly and daily transport reservation requests, verifying passenger qualifications and addresses, and documenting all bookings for both day and midshift operations.

The role also covers monitoring trip time frames for pre-trip preparations, vehicle assignment