Remote Reservations Specialist: Convert & Upsell

MicroSourcing International; Manila; Remote; PHP 320,000 - 420,000; Full time

Benefits offered by this job

Healthcare on day one

Dependent coverage

Bonus payments

Paid time off with cash conversion

Job summary

MicroSourcing International is recruiting a Reservation Sales Specialist for a remote day shift in Metro Manila. You will manage inbound reservation and accommodation sales calls, perform needs analysis, and convert inquiries into confirmed bookings.

Responsibilities include upselling apartment types and services, maintaining records in RMS, and following up on quotes to maximize conversions. Competitive rewards and day-one healthcare are offered.

Qualifications

• Experience in reservations or inbound sales environments.
• Proven ability to convert inquiries into sales.
• Strong needs analysis and upselling capabilities.

Responsibilities

• Handle inbound reservation and accommodation sales calls.
• Conduct needs analysis to match guest requirements and stay priorities.
• Upsell apartment categories, length of stay, and services.
• Maintain accurate notes and sales activity in RMS or systems.
• Follow up quotes and inquiries to maximize conversions.

Skills

Reservation sales

Upselling

Customer needs analysis

Inbound calls

Job description

MicroSourcing International is recruiting a Reservation Sales Specialist for a remote day shift in Metro Manila. You will manage inbound reservation and accommodation sales calls, perform needs analysis, and convert inquiries into confirmed bookings.

Responsibilities include upselling apartment types and services, maintaining records in RMS, and following up on quotes to maximize conversions. Competitive rewards and day-one healthcare are offered.