Reservation Associate

JMP TWIN EAGLE Manpower and Allied Services Inc.; Baguio; On-site; PHP 223,200 - 334,800; Full time

Job summary

A staffing and manpower solutions provider is seeking a Reservation Admin in Baguio. This role involves managing and processing reservations, providing exceptional customer service, and maintaining accurate records. The ideal candidate should possess a Bachelor's degree and have strong communication and problem-solving skills. Regular office hours in a collaborative environment are expected.

Qualifications

• Less than 1 year of relevant experience.
• Detail-oriented with a professional demeanor.
• Strong problem-solving abilities.

Responsibilities

• Manage and process reservation requests via phone, email, and online platforms.
• Maintain accurate booking records and update customer information.
• Assist customers with inquiries and provide exceptional service.
• Collaborate with other departments to ensure seamless operations.
• Resolve any issues or complaints efficiently and professionally.

Skills

Proficient in English

Customer relationship management

Customer service

Strong communication skills

Interpersonal skills

Education

Bachelor's Degree

Job description

Responsibilities

• Manage and process reservation requests via phone, email, and online platforms.
• Maintain accurate booking records and update customer information.
• Assist customers with inquiries and provide exceptional service.
• Collaborate with other departments to ensure seamless operations.
• Resolve any issues or complaints efficiently and professionally.
• Manage reservations, assist customers, and ensure efficient service delivery.

Job Details

• Job Title: Reservation Admin
• Educational Qualifications: Bachelor\'s Degree required.
• Experience Level: Less than 1 year of relevant experience.
• Skills and Competencies: Proficient in English, customer relationship management, and customer service. Strong communication and interpersonal skills are essential.
• Working Conditions: Office environment, regular hours with potential peak times.
• Qualities and Traits: Detail-oriented, professional demeanor, and strong problem-solving abilities.