Reports Analyst

Angeles City, Pampanga, Philippines; Angeles; On-site; PHP 350,000 - 550,000; Full time

Benefits offered by this job

HMO

Free meals

Free shuttle

Recreational facility

Promotions & salary increases

Job summary

Swak BPO Corp. is a fast-growing BPO center located in Clark Freeport Zone. We are hiring a Reports Analyst to join our team and help gather, analyze, and report on performance data from multiple systems.

You will prepare ad-hoc reports for operations, management, and clients, and provide insights to drive operational decisions and process improvements. The role requires strong Excel skills, Power BI basics, and the ability to thrive in a fast-paced environment.

Qualifications

• 1+ years of experience as a Reports Analyst or similar role.
• Excellent communication skills, both written and verbal.
• Proficient in Microsoft Office, specifically Excel.
• Strong analytical and problem-solving skills.
• Experience in a fast-paced, deadline-driven environment.
• Intermediate knowledge of Excel, including Pivot Tables, lookup functions, and data validation.
• Experience with reporting, data analysis, and data quality management.
• Basic to intermediate Power BI experience.

Responsibilities

• Gather and consolidate performance data from multiple systems.
• Prepare ad-hoc reports requested by operations, management or clients.
• Provide insights that support operational decision-making and process improvement.
• Analyze large data sets to identify patterns, opportunities, and areas of concern.
• Optimize existing reporting tools and processes for efficiency and accuracy.
• Regularly audit data to verify accuracy and consistency.

Skills

Data analysis

Communication skills

Excel proficiency

Power BI

Data quality

Problem-solving

Deadline-driven

Tools

Excel

Power BI

Job description

Swak BPO Corp. is one of the fastest-growing BPO centers in the Clark Freeport Zone. We pride ourselves on doing great work for our customers with professionalism, energy, and enthusiasm. Our work environment represents a culture of dedication, stability, and teamwork. As the business expands, we are seeking to hire a Reports Analyst to join our growing company.

Job Responsibilities

• Gather and consolidate performance data from multiple systems
• Prepare ad-hoc reports requested by operations, managements or clients
• Provide insights that support operational decision-making and process improvement
• Analyze large data sets to identify patterns, opportunities, and areas of concern
• Optimize existing reporting tools and processes for efficiency and accuracy
• Regularly audit data to verify accuracy and consistency

Job Requirements

• 1+ years of experience as a Reports Analyst or similar role
• Excellent communication skills, both written and verbal
• Proficient in Microsoft Office, specifically in Excel
• Strong analytical and problem-solving skills
• Experience in a fast-paced, deadline-driven environment
• Intermediate knowledge of Excel, including Pivot Tables, lookup functions, and data validation
• Experience with reporting, data analysis, and data quality management
• Basic to intermediate Power BI experience

Why work with Swak BPO Corp.

• Opportunity to work with international teams and companies
• Opportunity in promotions and salary increases
• A company that provides HMO; upon reaching your second year with the company, you will get one (1) free dependent at no additional cost
• Free meals prepared and provided by the company to promote a healthy lifestyle
• Free shuttle services provided around Angeles City and nearby areas
• A recreational facility that provides comfort and entertainment for employees to unwind

This is going to be an on-site work. Our offices are located in Clark Freeport Zone, Angeles City, Pampanga.