Reports Analyst

Swak BPO Corp.; Angeles; On-site; PHP 335,000 - 603,000; Full time

Benefits offered by this job

HMO after 2 years with one dependent

Free meals

Free shuttle services

Recreational facility

Promotions and salary increases

Job summary

Swak BPO Corp. in Clark Freeport Zone, Angeles City, Pampanga, seeks a Reports Analyst to consolidate performance data and generate insightful reports. You will support operations and clients with timely, accurate data analyses.

The role requires Excel and Power BI proficiency, strong communication, and the ability to thrive in a fast-paced environment. On-site work with opportunities for growth and promotions are highlighted by the company.

Qualifications

• Excellent communication, both written and verbal.
• Strong analytical and problem-solving skills.
• Ability to work in a fast-paced, deadline-driven environment.
• Experience with reporting, data analysis, and data quality management.
• Intermediate Power BI and Excel skills including Pivot Tables and data validation.

Responsibilities

• Gather and consolidate performance data from multiple systems.
• Prepare ad-hoc reports requested by operations, management or clients.
• Provide insights to support operational decision-making and process improvement.
• Analyze large data sets to identify patterns, opportunities, and areas of concern.
• Optimize reporting tools and processes for efficiency and accuracy.
• Regularly audit data to verify accuracy and consistency.

Skills

Excellent communication

Analytical thinking

Problem-solving

Fast-paced environment

Data-driven decisions

Tools

Excel

Power BI

Pivot Tables

Data validation

Job description

Swak BPO Corp. is one of the fastest-growing BPO centers in the Clark Freeport Zone. We pride ourselves on doing great work for our customers with professionalism, energy, and enthusiasm. Our work environment represents a culture of dedication, stability, and teamwork. As the business expands, we are seeking to hire a Reports Analyst to join our growing company.

Job Responsibilities:

• Gather and consolidate performance data from multiple systems
• Prepare ad-hoc reports requested by operations, managements or clients
• Provide insights that support operational decision‑making and process improvement
• Analyze large data sets to identify patterns, opportunities, and areas of concern
• Optimize existing reporting tools and processes for efficiency and accuracy
• Regularly audit data to verify accuracy and consistency

Job Requirements:

• 1+ years of experience as a Reports Analyst or similar role
• Excellent communication skills, both written and verbal
• Proficient in Microsoft Office, specifically in Excel
• Strong analytical and problem-solving skills
• Experience in a fast-paced, deadline-driven environment
• Intermediate knowledge of Excel, including Pivot Tables, lookup functions, and data validation
• Experience with reporting, data analysis, and data quality management
• Basic to intermediate Power BI experience

Why work with Swak BPO Corp.?

• Opportunity to work with international teams and companies
• Opportunity in promotions and salary increases
• A company that provides HMO; upon reaching your second year with the company, you will get one (1) free dependent at no additional cost
• Free meals prepared and provided by the company to promote a healthy lifestyle
• Free shuttle services provided around Angeles City and nearby areas
• A recreational facility that provides comfort and entertainment for employees to unwind

*This is going to be an on-site work. Our offices are located in Clark Freeport Zone, Angeles City, Pampanga.