Repair & Maintenance Coordinator | Early Morning Shift | AUNZ

Platserv PH; Muntinlupa; Remote; PHP 279,000 - 469,000; Full time

Benefits offered by this job

20 days PTO

HMO Day 1 (Primary and Dependent)

Above market compensation package

Quarterly Massages

Regular team building and company活动

Unlimited employee referrals

Job summary

Platintel is seeking a proactive Repair & Maintenance Coordinator to join our client’s Store Development team. This work-from-home role requires coordinating maintenance across stores, reviewing quotes, and ensuring timely completion with strong English communication.

You will read architectural plans, liaise with stores and contractors, and support refurbishment planning. The ideal candidate works a full-time 40-hour week on an early morning shift with after-hours availability for urgent issues.

Qualifications

• Excellent English, written and verbal communication.
• Experience coordinating repair, facilities or construction tasks in retail.
• Ability to read architectural or floor plans to interpret layouts.

Responsibilities

• Manage store maintenance requests from assessment to completion.
• Coordinate with stores, contractors, and suppliers by phone and email.
• Review quotes, negotiate costs, and ensure quality of work.
• Coordinate planned maintenance and equipment servicing; keep records up to date.
• Track spend and prepare reports; identify recurring issues.
• Read plans to assess scope and assist refurbishment planning.
• Be available outside normal hours for urgent issues, 7 days a week.

Skills

Excellent English comms

Retail maintenance

Plan reading

Stakeholder coordination

After-hours availability

Job description

Platintel is one of Australia's fastest growing companies. We build intelligent global teams for SME, midmarket, and enterprise businesses, combining full-service offshoring with AI consulting. Our delivery centres span the Philippines, India and Indonesia.

This is a work from home, early morning shift role, with start times as early as 3:00 AM Manila time, to support stores across Australia and New Zealand.

Our client is an ASX-listed Australian retail brand and one of the world's largest body piercing providers, with stores across Australia and New Zealand.

We are seeking a proactive Repair & Maintenance Coordinator with excellent English to join our client's Store Development team.

About the Role

• Manage store maintenance requests from initial assessment through to completion

• Work directly with stores to understand issues, troubleshoot and coordinate contractors

• Get and review quotes, negotiate costs, and follow up on work quality and completion

• Coordinate planned maintenance and autoclave servicing, and keep service records up to date

• Track expenditure, prepare reports and identify recurring issues

• Read architectural plans to understand store layouts and help assess works

• Support project administration and refurbishment planning, using each store's maintenance history to inform scope

• Be available outside normal hours, 7 days a week, for urgent store issues such as equipment failures, door lock failures and plumbing problems

You and your experience

• Excellent English communication skills, verbal and written

• Experience in retail maintenance, facilities or construction coordination

• Practical judgement and initiative, with the ability to move issues forward on your own

• Confident working with stores, contractors and suppliers by phone and email

• Able to read architectural or floor plans

• Able to work a full-time 40-hour week on an early morning shift, with after-hours availability for urgent issues

What we Offer

• Work for one of Australia's fastest growing outsourcing companies

• 20 days PTO

• HMO Day 1 (Primary and Dependent)

• Above market compensation package

• Quarterly Massages

• Regular team building and company activities

• Unlimited opportunities for employee referral incentives

• Diverse and supportive work environment

• Brand new IT equipment