Property Services and Cleaning Associate
NCR, Philippines
AU$ 1,500.00 - 1,700.00 (Australian Dollar)
About the job Property Services and Cleaning Associate
Smart Suites is redefining hospitality in Australia. From a handful of Brisbane homes in 2024,we'vegrown tomanaging100+ short-term vacation rentalsacrossRocklea, Sunnybank, Acacia Ridge, Carina, andKuraby, Queensland.
Guided by our core values—Customer Obsession, Ownership, Curiosity, Humility, Efficiency, and Teamwork (COCHET)—we use technology, automation, and operational discipline to deliver exceptional guest experiences. Every stay we host is clean, comfortable, and personalized.
Now,we'reexpanding ouroffshore operations team in the Philippinesto support this growth.
Why Join Us
- Competitive contractor rate:AUD1,500 – 1,700/month
- 100% remote engagementwith a growing Australian hospitality brand
- Flexible work structure:Saturday to Wednesday, with work scheduled within our operating hours of5:00 AM – 10:00 PM PH time
- Growth opportunity:Join a scaling company and grow with a business expanding its property portfolio
- Collaborative team culture:Work with a team that values accountability, teamwork, curiosity, and continuous improvement
- Exposure to modern operations:Be part of an AI-driven environment that uses digital systems and automation to strengthen day-to-day operations
The Role
As our Property Services and Cleaning Associate,you'll play a key role in keeping our propertiessafe, functional, clean, and guest-ready at all times.
You'llbe responsible forcoordinating maintenance and repair tasks, supporting recurring exterior and common-area upkeep, andassistingwith selected cleaning operations across our portfolio. This includes working closely with vendors, cleaners, contractors,logistics, and internal operations teams to ensure tasks are completed on time, to standard, and withaccuratedocumentation.
This is an exciting opportunity for someone who is highly organized, proactive, detail-oriented, andconfidentmanaging multiple moving parts in a fast-paced hospitality environment.
What You'll Do
- Maintenance Coordination:Oversee repair and maintenance jobs, including guest-caused damage and general wear-and-tear issues
- Vendor & Contractor Management:Coordinate with vendors,handymen, cleaners, suppliers, and third-party property managers to ensuretimelycompletion of work
- Purchase Order Processing:Create and manage purchase orders for repairs, replacements, and cleaning-related services
- Property Upkeep Scheduling:Coordinate recurring services such as lawn mowing, bin movement schedules, andcommon areacleaning
- Progress Tracking & Reporting:Maintainaccuratejob records, updates, timelines, and completion statuses across all tasks
- Cleaning Operations Support:Help organize cleaning inspections, confirm schedules,monitorservice quality, and support escalations when needed
- Virtual Quality Checks:Conduct virtual inspections to verify work quality and confirm standards are met
- Cross-Functional Coordination:Work closely withlogistics, operations, vendors, and service providers to keep properties running smoothly
What We're Looking For
- Proven experience inproperty coordination, maintenance scheduling, cleaning operations, or similar operational support roles
- Strong organizational skills with the ability to manage multiple tasks, follow-ups, and deadlines
- Excellent communication and coordination skills
- Comfortable working withvendors, cleaners, contractors, and internal teams
- Strong attention to detail and commitment totimely,accuratework
- Comfortable using digital tools and task-tracking systems such asZoho, Trello, Monday.com, or similar platforms
- Tech-savvy, dependable, and proactive inidentifyingand resolving issues
- Able to work with urgency whilemaintainingquality and accuracy
- Type:Independent contractor (PH offshore)
- Compensation:AUD1,500 – 1,700/month
- Schedule:Full-time, AU shift,Flexible within business operating hoursof5:00 AM – 10:00 PM PH time
- Time Tracking:All contractors useHubstafffor time and productivity tracking to ensure accuracy and transparencyinwork.
Selection Process
- Initial Interview (30 to 45 minutes):An initialconversation to learn about your background, experience, and professional goals.You'llalso have the chance to ask questions about the engagement and the client.
- Technical Live Assessment (60 to 90 minutes):This stage evaluates your practical capabilities in sales outreach, lead qualification, and virtual negotiations, using real-world scenarios relevant to the scope of services.
- Behavioral Interview (60 minutes):Focuses on your communication style, cultural alignment, and how you build trust and relationships in a remote business environment.
- Pre-Engagement Steps (10 - 15 minutes)
- IT Audit: To ensure compliance with technology standards and security protocols.
- Reference Check: We will contact your provided professional references to verify your history and capabilities.
- Meet the Founder (30 to 60 minutes):A welcoming conversation whereyou'llconnect directly with the company's founder. This is your chance to discuss engagement terms, share your own goals, and ask any final questions.You'llalso get an inside look at the company's vision, culture, and exciting growthplans for the future.
Ready to join a fast-growing,values-driven hospitality brand?
Click Apply Now and become part of Smart Suites.