Remote Voice Support Agent (Part-Time, 20hrs/wk)

Ltvplus; Makati; A distancia; PHP 83.000 - 124.000; A tiempo parcial

Descripción de la vacante

LTVplus – Your Global Remote Team in the Philippines is seeking a part-time Customer Support Agent (Voice) for an auto center client. Answer calls and provide outstanding customer service from a quiet home office, 20 hours per week. Training lasts 8 hours.

Requirements include 2 years of experience and familiarity with Aircall and CCCone. You’ll need excellent communication, empathy, problem-solving and time management to succeed.

Formación

• 2 years of experience in customer support
• Experience with call center or remote support
• Experience using customer support software like Aircall or CCCone

Responsabilidades

• Answer phone calls and provide excellent customer service
• Be the voice of the brand with personalized support
• Collaborate with the team to boost customer satisfaction and share insights
• Handle inquiries across voice channels and other platforms

Conocimientos

Excellent communication

Empathy & patience

Problem solving

Multitasking

Time management

Product & service knowledge

Attention to detail

Upselling (optional)

Herramientas

Aircall

CCCone

Descripción del empleo

LTVplus – Your Global Remote Team in the Philippines is seeking a part-time Customer Support Agent (Voice) for an auto center client. Answer calls and provide outstanding customer service from a quiet home office, 20 hours per week. Training lasts 8 hours.

Requirements include 2 years of experience and familiarity with Aircall and CCCone. You’ll need excellent communication, empathy, problem-solving and time management to succeed.