Remote Night-Shift Customer Support & Scheduling Specialist

CC BPO; Cebu City; Remote; PHP 201,000 - 312,000; Full time

Job summary

CC BPO is seeking a Customer Service Representative to work from home in the Cebu area, handling customer calls and scheduling appointments during night shifts. The role requires at least 1 year of customer service experience, excellent English communication, and reliable technical setup.

You will work full-time remotely, with a focus on professional call handling, accurate appointment scheduling, and maintaining high customer satisfaction.

Qualifications

• Minimum of 1 year of customer service experience.
• Excellent spoken and written English communication skills.
• Strong computer skills.
• Available to work full-time and night shifts.
• Must have a stable internet connection.
• Noise-canceling headset and webcam required.

Responsibilities

• Handle customer calls professionally.
• Schedule appointments accurately and efficiently.

Skills

Customer service

English communication

Teamwork

Tools

Intel i3 (5th gen or newer)

8 GB RAM

Windows 10 or later

Noise-canceling USB headset

Webcam

Stable internet 100 Mbps

Job description

CC BPO is seeking a Customer Service Representative to work from home in the Cebu area, handling customer calls and scheduling appointments during night shifts. The role requires at least 1 year of customer service experience, excellent English communication, and reliable technical setup.

You will work full-time remotely, with a focus on professional call handling, accurate appointment scheduling, and maintaining high customer satisfaction.