Remote Call Center Agent: Auction Support

Adaptive Teams; Philippines; Remote; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Working completely remote

Location independence

Weekend bonus

Training and ongoing support to set up

Collaborative, supportive team

Builds real-world communication and 2:

Job summary

Adaptive Teams in the Philippines seeks a Call Center Agent for a full-time, remote role. You will handle high-volume auction-related calls, clearly explain details, and document outcomes in the system while maintaining compliance and professionalism.

The role offers a completely remote setup, ongoing training, and a supportive team environment to help you build real-world communication and compliance skills.

Qualifications

• Previous call center, customer service or outbound calling experience is preferred.
• Strong verbal communication and active listening.
• Remain calm in high-stress or sensitive conversations.
• Must manage time effectively and work independently.
• Good documentation and CRM use accuracy.

Responsibilities

• Make high-volume inbound and outbound auction-related calls using approved scripts.
• Explain auction details, deadlines, and next steps clearly.
• Document call outcomes and tenant responses accurately in the system.
• Complete multiple call attempts and follow required follow-ups.
• Handle sensitive or escalated conversations with empathy and professionalism.
• Stay compliant with timelines, legal requirements, and internal policies.
• Flag trends, issues, or concerns to team leads.
• Jump in on additional outbound call projects as business needs shift.

Skills

Call center experience

Verbal communication

Calm under pressure

Time management

CRM experience

Attention to detail

Tools

CRM software

Job description

Adaptive Teams in the Philippines seeks a Call Center Agent for a full-time, remote role. You will handle high-volume auction-related calls, clearly explain details, and document outcomes in the system while maintaining compliance and professionalism.

The role offers a completely remote setup, ongoing training, and a supportive team environment to help you build real-world communication and compliance skills.