Remote Systems Administrator II - 24/7 On-Call

Astreya; Philippines; Hybrid; PHP 600,000 - 900,000; Full time

Job summary

Astreya is seeking a Systems Administrator II to provide operational support for building management and physical security systems. The role is remote from the Philippines and involves ticket-based work, on-call duties, and collaboration with internal and third-party teams.

Ideal candidates hold a Bachelor’s degree and 2–5 years of related experience, with strong networking, server administration, troubleshooting, and good written communication.

Qualifications

• Bachelor’s degree (B.S/B.A) and 2 to 5 years’ related experience or equivalent.
• Experience with networking management, configurations and changes.
• Experience with systems and networking troubleshooting to identify root causes and fixes.
• Knowledgeable about ticket systems and follow processes.
• Good communication and writing skills.

Responsibilities

• Monitor ticket queue and IM channels.
• Monitor and participate in managing systems and infrastructure.
• Accurately record all metadata related to tickets on internal tools.
• Engage in managing and resolving troubleshooting tickets from internal teams and third-party teams.
• Maintain contact with 3rd parties and represent the team professionally with clients’ vendor code of conduct.
• Provide out of business hours support for scheduled upgrades.
• Provide 24/7 on-call support for critical system outages.
• Other duties as required.

Skills

Networking management

Server administration

Troubleshooting

Ticketing systems

Communication skills

On-call support

Automation scripting

Education

Bachelor’s degree

Job description

Astreya is seeking a Systems Administrator II to provide operational support for building management and physical security systems. The role is remote from the Philippines and involves ticket-based work, on-call duties, and collaboration with internal and third-party teams.

Ideal candidates hold a Bachelor’s degree and 2–5 years of related experience, with strong networking, server administration, troubleshooting, and good written communication.