Remote System Administrator — IT Support & Networking

Intelligent Technical Solutions; Metro Manila; À distance; PHP 614 000 - 874 000; Plein temps

Avantages offerts par ce poste

Life Insurance

Flexible Benefits

Paid Time Off

US Holidays

Résumé du poste

Intelligent Technical Solutions in the Philippines is seeking a System Administrator to provide remote IT support, perform system updates, and troubleshoot a range of issues across Windows, Mac OS, and Office 365 environments.

The ideal candidate will have 3+ years in IT support, familiarity with MSPs, and strong English communication. You will handle Active Directory, backups, cybersecurity, and standard business applications while contributing to high-quality service and client satisfaction.

Qualifications

• Three+ years in IT support or a similar role.
• Experience troubleshooting Windows and Mac OS.
• Experience with Server 2016–2025.
• Familiarity with VMware/Hyper-V virtualization.
• Basic knowledge of firewalls, switches, and network architecture.
• Proficient in MS Office, Active Directory, backups, and endpoint security.
• MSP experience is desirable.
• Server certifications are preferred.

Responsabilités

• Troubleshoot workstation OS issues for Windows and Mac.
• Resolve printer issues and standard business app problems.
• Handle line-of-business app issues (e.g., SAGE ERP, QuickBooks) with vendor support.
• Manage M365 administration and related tasks.
• Address server-related issues and basic network problems.
• Escalate to higher-level support when needed.
• Participate in on-call rotations for after-hours and weekend support.

Connaissances

Windows troubleshooting

Mac OS troubleshooting

Server 2016-2025

VMware/Hyper-V

IT support

Networking basics

MS Office

Active Directory

Backup software

Endpoint security

MSP experience

Server certifications

Description du poste

Intelligent Technical Solutions in the Philippines is seeking a System Administrator to provide remote IT support, perform system updates, and troubleshoot a range of issues across Windows, Mac OS, and Office 365 environments.

The ideal candidate will have 3+ years in IT support, familiarity with MSPs, and strong English communication. You will handle Active Directory, backups, cybersecurity, and standard business applications while contributing to high-quality service and client satisfaction.