Remote Student Services Executive — Admin & Engagement

Medic Paths Ltd; Makati; Remote; PHP 450,000 - 750,000; Full time

Benefits offered by this job

Remote work

Career development and training

Competitive remuneration

Job summary

Medic Paths Ltd is recruiting a full-time remote Student Services Administrative Executive to join our growing international education team. This is a fully remote role, focusing on daily administrative coordination, enquiry handling, progress tracking and support services throughout students’ overseas application journey.

You will serve as a core support member of the team, ensuring smooth delivery of academic preparation and application support for international students across time zones.

Qualifications

• Relevant working experience in administration, secretarial support or student services; experience in education or overseas study consultancy is preferred.
• Fluent written and spoken English with authentic American or British accent, confident to communicate with international students and global team members.

Responsibilities

• Handle daily administrative work for the student service team, including schedule coordination, communication follow-up, document sorting and file archiving to standardise service workflows.
• Act as the primary point of contact for students, responding to enquiries via email and phone with professionalism, patience and empathy.
• Maintain student databases and individual records accurately and systematically, complying with data privacy regulations.
• Support the organisation of academic support activities for students, including tutoring sessions, workshops and student wellbeing initiatives.
• Assist in running student engagement and academic development activities to boost students’ academic performance and mental readiness.
• Process student applications and document submissions, track progress and ensure all procedures are completed efficiently.
• Coordinate communication among students, academic tutors and external partners to ensure seamless service delivery.
• Help refine the student service framework and roll out various academic and pastoral support programmes.
• Strictly observe confidentiality rules when handling sensitive student information.
• Proactively collaborate with team members, resolve issues timely and improve overall student service quality and team efficiency.

Skills

Administration

Customer service

Multitasking

Time management

Microsoft Office

Data privacy

Remote collaboration

English proficiency

Education

Bachelor’s degree or equivalent

Tools

Student management systems

CRM tools

Job description

Medic Paths Ltd is recruiting a full-time remote Student Services Administrative Executive to join our growing international education team. This is a fully remote role, focusing on daily administrative coordination, enquiry handling, progress tracking and support services throughout students’ overseas application journey.

You will serve as a core support member of the team, ensuring smooth delivery of academic preparation and application support for international students across time zones.