100% Remote | Student Services Administrative Executive

Medic Paths Ltd; Makati; Remote; PHP 450,000 - 750,000; Full time

Benefits offered by this job

Remote work

Career development and training

Competitive remuneration

Job summary

Medic Paths Ltd is recruiting a full-time remote Student Services Administrative Executive to join our growing international education team. This is a fully remote role, focusing on daily administrative coordination, enquiry handling, progress tracking and support services throughout students’ overseas application journey.

You will serve as a core support member of the team, ensuring smooth delivery of academic preparation and application support for international students across time zones.

Qualifications

• Relevant working experience in administration, secretarial support or student services; experience in education or overseas study consultancy is preferred.
• Fluent written and spoken English with authentic American or British accent, confident to communicate with international students and global team members.

Responsibilities

• Handle daily administrative work for the student service team, including schedule coordination, communication follow-up, document sorting and file archiving to standardise service workflows.
• Act as the primary point of contact for students, responding to enquiries via email and phone with professionalism, patience and empathy.
• Maintain student databases and individual records accurately and systematically, complying with data privacy regulations.
• Support the organisation of academic support activities for students, including tutoring sessions, workshops and student wellbeing initiatives.
• Assist in running student engagement and academic development activities to boost students’ academic performance and mental readiness.
• Process student applications and document submissions, track progress and ensure all procedures are completed efficiently.
• Coordinate communication among students, academic tutors and external partners to ensure seamless service delivery.
• Help refine the student service framework and roll out various academic and pastoral support programmes.
• Strictly observe confidentiality rules when handling sensitive student information.
• Proactively collaborate with team members, resolve issues timely and improve overall student service quality and team efficiency.

Skills

Administration

Customer service

Multitasking

Time management

Microsoft Office

Data privacy

Remote collaboration

English proficiency

Education

Bachelor’s degree or equivalent

Tools

Student management systems

CRM tools

Job description

100% Remote | Student Services Administrative Executive

Medic Paths Ltd is recruiting a full-time remote Student Services Administrative Executive to join our growing international education team. This is a fully remote role, focusing on daily administrative coordination, enquiry handling, progress tracking and support services throughout students’ overseas application journey. You will serve as a core support member of the team, ensuring smooth delivery of academic preparation and application support. You will provide thoughtful, personalised support to help students work steadily toward top overseas universities.

About us

Medic Paths Ltd is a specialist education consultancy focusing on premium overseas admissions for medicine, dentistry and veterinary programmes. Guided by a student-centred mindset, we deliver refined, end-to-end admission support to help students unlock their potential and reach their university goals. Our team embraces an open, inclusive culture that values collaboration and growth, offering a stable career platform with clear development paths.

What you'll be doing

Handle daily administrative work for the student service team, including schedule coordination, communication follow-up, document sorting and file archiving to standardise service workflows.

Act as the primary point of contact for students, responding to enquiries via email and phone with professionalism, patience and empathy.

Maintain student databases and individual records accurately and systematically, complying with data privacy regulations.

Support the organisation of academic support activities for students, including tutoring sessions, workshops and student wellbeing initiatives.

Assist in running student engagement and academic development activities to boost students’ academic performance and mental readiness.

Process student applications and document submissions, track progress and ensure all procedures are completed efficiently.

Coordinate communication among students, academic tutors and external partners to ensure seamless service delivery.

Help refine the student service framework and roll out various academic and pastoral support programmes.

Strictly observe confidentiality rules when handling sensitive student information.

Proactively collaborate with team members, resolve issues timely and improve overall student service quality and team efficiency.

What we’re looking for

Relevant working experience in administration, secretarial support or student services; experience in education or overseas study consultancy is preferred.

Fluent written and spoken English with authentic American or British accent, confident to communicate with international students and global team members.

Excellent multi-tasking and time management skills, well-organised to handle heavy daily administrative work.

Proficient in Microsoft Office suite and common online work systems; experience using student management systems is an advantage.

Meticulous, patient and responsible, with strong service passion for supporting students.

Able to work independently in a fully remote setting and collaborate effectively with cross-timezone teams.

Strong awareness of data confidentiality and privacy protection when managing student records.

Solution-oriented thinking, able to identify student needs and propose practical responses.

Flexible mindset, able to adjust priorities and respond to ad-hoc student service requests.

Bachelor’s degree or equivalent qualification is preferred; relevant certificates in administration or student services are a plus.

What we offer

We provide a transparent and competitive remuneration package based on ability and experience, comprising a fixed base salary plus performance commission. This is a 100% remote role, allowing you to work from home and collaborate with a diverse international team. We offer on-the-job training and clear career pathways to help you build expertise in international education services. Our collaborative, inclusive team recognises every member’s contribution and supports long-term career growth.

Basic Job Information

Work Mode: Full-time, fully remote Working Hours: 15:00 – 24:00 Work Schedule: 6 days per week Salary: 600 USD base salary + performance-based commission

Mandatory Requirement

Fluent spoken English with authentic American or British accent

• Which of the following statements best describes your right to work in the Philippines?
• How many years' experience do you have as an Administration Executive?
• Which of the following types of qualifications do you have?
• How would you rate your English language skills?