Remote Academic Services Officer - Higher Education

EDU Corporate Services Pty Ltd.; Makati; On-site; PHP 2,709,000 - 3,837,000; Full time

Benefits offered by this job

Daily breakfast supplied

Training and Development opportunities

Job summary

EDU Corporate Services Pty Ltd. is seeking an Academic Services Officer to join its Higher Education Academic Services team. This remote, offshore role focuses on accurate academic records, student support, and compliance with institutional policies.

You will contribute to a positive student experience, maintain data integrity across systems, and collaborate with internal teams to support academic operations and continuous improvement.

Qualifications

• Tertiary qualification or administrative experience in an education environment.
• Previous experience in higher education administration or academic services is highly regarded.
• Proficiency in Microsoft Office 365.
• Strong organisational skills with excellent attention to detail and accuracy.
• Excellent written and verbal communication skills.

Responsibilities

• Provide responsive, accurate, and professional support to student enquiries, escalating complex matters where appropriate.
• Assist in implementing reasonable adjustments for students in accordance with Learning Access Plans and institutional policies.
• Support the student at-risk framework by assisting with the identification, monitoring, documentation, and follow-up of at-risk students.
• Assist in the administration of academic misconduct cases, supporting timely case management and ensuring compliance with institutional policies and procedures.
• Maintain clear and accurate communication with students and relevant stakeholders throughout academic processes.

Skills

Proactive

Communication

Organisational skills

Attention to detail

Stakeholder management

Education

Tertiary qualification

Education administration experience

Tools

Microsoft Office 365

Job description

EDU Corporate Services Pty Ltd. is seeking an Academic Services Officer to join its Higher Education Academic Services team. This remote, offshore role focuses on accurate academic records, student support, and compliance with institutional policies.

You will contribute to a positive student experience, maintain data integrity across systems, and collaborate with internal teams to support academic operations and continuous improvement.