Remote STR Operations & Executive Assistant

InsideOut; Philippines; Remote; PHP 608,000 - 694,000; Part time

Job summary

InsideOut seeks a proactive Executive Assistant & STR Operations Coordinator to support a founder-led hospitality and vacation rental portfolio. This remote, part-time role blends executive support with STR operations, guest communications, and workflow optimization.

Ideal candidates have 2–4 years in hospitality or virtual assistance, are fluent in English, tech-savvy, and comfortable using AI tools to boost efficiency. 20 hours/week with ASAP start.

Qualifications

• Direct STR/hospitality experience with 2–4 years.
• Hands-on Airbnb and/or Vrbo experience; OwnerRez is a strong plus.
• AI tools like ChatGPT/Claude and workflow automation experience.
• Excellent written and spoken English; proactive communicator.

Responsibilities

• Manage guest messaging across Airbnb, Vrbo, and OwnerRez.
• Coordinate cleaners, maintenance teams, contractors, and vendors.
• Manage inboxes, calendars, CRM, files, and follow-ups; weekly Monday Reset.
• Create and optimize SOPs and recurring workflows; assist with market research.
• Publish social media content and assist with guest marketing; maintain records.

Skills

STR/Hospitality Experience

Airbnb/Vrbo

AI tools / Workflow automation

Communication

Proactive mindset

Attention to detail

Problem solving

Judgment

Learning agility

Tools

OwnerRez

Job description

InsideOut seeks a proactive Executive Assistant & STR Operations Coordinator to support a founder-led hospitality and vacation rental portfolio. This remote, part-time role blends executive support with STR operations, guest communications, and workflow optimization.

Ideal candidates have 2–4 years in hospitality or virtual assistance, are fluent in English, tech-savvy, and comfortable using AI tools to boost efficiency. 20 hours/week with ASAP start.