Remote Service Coordinator | SimPro Scheduling & Customer Liaison

Your Outdesk Solutions Corp

Metro Manila

Hybrid

PHP 391,000 - 614,000

Full time

5 days ago

Be an early applicant

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

Paid Leave

13th Month Pay

SSS

Philhealth

Pag-Ibig

BIR

HMO

Job summary

Your Outdesk Solutions Corp is seeking a highly organized Service Coordinator to support our Services Team in the Philippines. The role focuses on managing technician schedules, liaising with customers, supporting billing, WHS compliance, and day-to-day service operations.

Experience with SimPro and supporting trade-based businesses is essential. The successful candidate will act as the primary contact for customers and technicians, coordinate resources, and ensure accurate invoicing and

Qualifications

Proven experience as a Service Coordinator or in a similar administrative support role.
Strong scheduling and coordination skills with attention to detail.

Responsibilities

Act as the primary point of contact for customers and service technicians.
Maintain professional communication with internal staff, customers, and suppliers.
Schedule and allocate technicians using SimPro, ensuring optimal use of resources.
Monitor and update job schedules and records for accuracy.
Collate job data to support timely and accurate invoicing.
Provide regular reporting on un-invoiced and outstanding work.
Assist in maintaining WHS and environmental records and initiatives.
Manage ongoing customer updates, requests, and service feedback professionally.