Service Operations Lead — Client Satisfaction & Scheduling

Measurement & Controls Technology Inc.; Pasig; On-site; PHP 334,800 - 446,400; Full time

Job summary

A technology service provider in Metro Manila, Philippines is seeking a Service Coordinator to manage service operations and ensure client satisfaction. Key responsibilities include creating service quotations, scheduling technicians, and handling inventory. The ideal candidate holds a degree in engineering and has strong client communication and decision-making skills. This role welcomes fresh graduates and offers travel opportunities.

Qualifications

• Graduate of relevant engineering field.
• 2-3 years experience preferred, fresh graduates welcome.
• Experience in client dealings is a plus.
• Willingness to travel for work.

Responsibilities

• Manage service operations and ensure client satisfaction.
• Creation of service quotations.
• Schedule and monitor service technicians.
• Handle inventory of spare parts.

Skills

Client Communication

Decision Making

People Handling

Coordination Skills

Attention to Detail

Education

BS in Instrumentation & Control Engineering

BS in Electronic Engineering

BS in Electrical Engineering

BS in Mechanical Engineering

BS in Instrumentation Technology

Job description

A technology service provider in Metro Manila, Philippines is seeking a Service Coordinator to manage service operations and ensure client satisfaction. Key responsibilities include creating service quotations, scheduling technicians, and handling inventory. The ideal candidate holds a degree in engineering and has strong client communication and decision-making skills. This role welcomes fresh graduates and offers travel opportunities.