Remote Senior Renewals Sales Specialist

Concentrix

Makati

Remote

PHP 480,000 - 720,000

Full time

3 days ago

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Benefits offered by this job

HMO Benefit

Health Insurance

Paid Time off

Bereavement Leave

Life Insurance

Group Personal Accident Program

Employee Assistance Program

Rewards and recognition programs

Wellness Incentive Program

Learning and Development Programs

Job summary

Concentrix is seeking a Business Partner - Sr. Specialist, Renewal Sales to drive renewals and service sales within a dedicated client territory.

You will engage customers via phone and email, articulate product value, build relationships, and forecast sales outcomes weekly and monthly. The ideal candidate has 4+ years in customer service or sales, proven quota attainment, experience with high-volume calling, and familiarity with Salesforce.com or similar CRM.

Qualifications

4+ years in customer service or sales.
Track record of meeting personal and team sales quotas.
Experience with high-volume calling.
Ability to learn new technology and data.
Strong problem-solving skills.
Solid knowledge of MS Office.
Experience with Salesforce.com or similar CRM.
Willingness to work from home

Responsibilities

Sell renewals/services within a dedicated territory and client team.
Provide accurate weekly/monthly/quarterly sales forecasts.
Master product knowledge and technical understanding of services.
Address customer concerns and roadblocks to satisfaction.
Manage external competitive pressures and objections to retain/win customers.
Handle a high volume of daily customer contacts via phone and email.
Collaborate with team and management to ensure professional customer interactions.
Maintain CRM data with all relevant information.
Lead activities such as lead qualification, lead conversion, health checks, and renewals.