Remote Seasonal Customer Support Associate — Flexible Shifts

Hkr.Team; Philippines; On-site; PHP 351,000 - 420,000; Full time

Benefits offered by this job

Monthly income up to $550 gross

Remote, full-time job

Rotating shifts: 3 PM - 12 AM / 9 PM -

Start-up culture

Job summary

HKR is hiring a Customer Service Associate to support a US-based partner from a remote, home-based role in the Philippines. You will handle written English inquiries via email and live chat, provide order updates, and assist with exchanges and corrections while delivering friendly, solutions-focused service.

Ideal candidates have prior customer support experience, strong English skills (C1), a reliable internet connection, and a BYOD laptop.

Qualifications

• Experience in customer support or operations.
• Excellent written and spoken English (C1).
• Reliable internet connection at home and BYOD laptop.

Responsibilities

• Communicate with customers of a US partner via email and live chat.
• Provide order status updates and process exchanges.
• Edit orders and help with shipping details.
• Identify requested apparel designs on the site.

Skills

English proficiency

Customer support

Remote work experience

Team player

Tools

Google Meet

Screen sharing

Job description

HKR is hiring a Customer Service Associate to support a US-based partner from a remote, home-based role in the Philippines. You will handle written English inquiries via email and live chat, provide order updates, and assist with exchanges and corrections while delivering friendly, solutions-focused service.

Ideal candidates have prior customer support experience, strong English skills (C1), a reliable internet connection, and a BYOD laptop.