Remote SDR — Open-Source Engagement Hub

Linux Foundation Co; Manila; On-site; PHP 863,664 - 1,172,054; Full time

Job summary

The Linux Foundation is hiring a Sales Development Representative (SDR) for the Engagement Hub. You will be the first contact for potential clients across membership, training and certification, and events sponsorship solutions, evaluating total partner potential and handoffs within 1 hour of MQL designation.

You will maintain CRM records, qualify inbound calls, and support revenue growth in a fully remote, global team with opportunities to collaborate with CRO and sales leaders on evaluation

Qualifications

• 1+ year of successful sales or sales operations experience.
• Bachelor's degree preferred.
• Strong attention to detail and data accuracy.
• Excellent time management and organizational skills.
• Excellent written and oral communication skills.
• Ability to understand and communicate technology solutions.
• Experience selling to complex organizations.
• High work ethic and unquestionable integrity.
• Willingness to work outside of regular business hours as needed.

Responsibilities

• Evaluate all MQLs that reach the Engagement Hub service desk — from direct inquiries or automated MQL — fill out missing information, update lead fields, assess total partner potential, and provide a warm handoff to the appropriate sales representative within 1 hour of MQL designation
• Maintain HubSpot and Salesforce records for contacts, clients, and lead disposition fields
• Co-create and maintain HubSpot templates for warm handoffs
• Qualify incoming sales calls and redirect inbound calls after pre‑qualifying questions are answered
• Handle incoming misdirected inquiries and re‑route to the appropriate support queue
• Alert when existing members' key contacts (voting, technical, marketing) bounce and engage in efforts to identify the right replacement contact
• Process incoming purchase orders from training clients into the CRM and generate sales orders for the accounting department
• Process incoming leads from HubSpot forms via the training website, including initial inquiries and entry of subsequent low‑dollar orders into the CRM
• Process incoming memberships into the CRM to generate sales orders for the accounting department
• Prepare sales reports to present to the team
• Assist sales management with auditing sales reps' lead pipelines to ensure lead status is accurate, with proper lead attribution (first, multi, last), and that all leads are responded to by reps
• Partner with the CRO and sales leaders in the development of evaluation processes and handoff templates
• Assist with internal corporate partners including project Executive Directors and Training, Certification, and Events leaders
• Support the sales team's efforts to meet and exceed revenue goals
• Provide excellent customer service and follow up on requests on behalf of LF sales solution representatives
• Conduct inbound and outbound calls to warm and cold leads to generate and qualify opportunities
• Answer live chat messages
• Assist the team with administrative tasks as needed

Skills

CRM experience

Ticket desk handling

Relationship building

Team player

Communication skills

Education

Bachelor's degree preferred

Tools

HubSpot

Salesforce

Job description

The Linux Foundation is hiring a Sales Development Representative (SDR) for the Engagement Hub. You will be the first contact for potential clients across membership, training and certification, and events sponsorship solutions, evaluating total partner potential and handoffs within 1 hour of MQL designation.

You will maintain CRM records, qualify inbound calls, and support revenue growth in a fully remote, global team with opportunities to collaborate with CRO and sales leaders on evaluation