Remote SaaS Customer Success Manager – Post-Sales Growth

Conquer AI; España; On-site; PHP 3,762,000 - 5,643,000; Full time

Job summary

DreamStack is seeking a Customer Success Manager to maintain and grow post-sales relationships across global partners. You will own the client relationship after the sale, drive value realization, and reduce churn.

In this fully remote role, you will onboard new clients, guide adoption, spot renewal and expansion opportunities early, and feed client feedback back into product and delivery. Strong SaaS experience and excellent communication are essential.

Qualifications

• Experience in customer success or account management, ideally in SaaS.
• Strong relationship-building skills across different client types.
• Comfortable managing several accounts at once.
• Clear communicator, internally and with clients.
• Genuine interest in AI products and how clients use them.

Responsibilities

• Onboard new clients and guide them to value quickly.
• Manage ongoing client relationships and act as their main point of contact.
• Spot renewal and expansion opportunities early.
• Feed client feedback back into product and delivery.
• Resolve issues before they become churn risks.

Skills

Customer success

Account management

SaaS

Relationship building

Communication

Job description

DreamStack is seeking a Customer Success Manager to maintain and grow post-sales relationships across global partners. You will own the client relationship after the sale, drive value realization, and reduce churn.

In this fully remote role, you will onboard new clients, guide adoption, spot renewal and expansion opportunities early, and feed client feedback back into product and delivery. Strong SaaS experience and excellent communication are essential.