Remote SaaS Client Success Manager: Onboarding & AI Prompts

SPLACE BPO; Philippines; Hybrid; PHP 482,160 - 551,040; Full time

Job summary

SPLACE BPO is looking for a Client Success Manager who will oversee client onboarding, ensuring a seamless transition into our platform. The ideal candidate will possess over 2 years of experience in customer success, with strong communication skills and an understanding of SaaS business models. You will manage multiple onboardings while providing ongoing support to clients.

This position is open to remote, hybrid, or office-based applicants, offering Php 350-400 per hour for 40 hours a week.

Qualifications

• Minimum of 2 years experience in client onboarding or customer success in a SaaS environment.
• Strong understanding of SaaS business models and platform integrations.
• Native or near-native English fluency, both written and verbal.

Responsibilities

• Oversee and execute the client onboarding process smoothly.
• Act as the primary point of contact during onboarding for clients.
• Maintain an understanding of integrations relevant to the software.

Skills

Client onboarding management

Communication skills

Detail-oriented tracking

Multitasking

Tech-savvy communication

Tools

HubSpot

Salesforce

Monday.com

Asana

Job description

SPLACE BPO is looking for a Client Success Manager who will oversee client onboarding, ensuring a seamless transition into our platform. The ideal candidate will possess over 2 years of experience in customer success, with strong communication skills and an understanding of SaaS business models. You will manage multiple onboardings while providing ongoing support to clients.

This position is open to remote, hybrid, or office-based applicants, offering Php 350-400 per hour for 40 hours a week.