Remote Reservations Sales Pro — Grow Hospitality Career

InterContinental Hotels Group; Baguio; Remote; PHP 201.000 - 268.000; Vollzeit

Benefits dieser Stelle

Sales incentives

Work-from-home allowance

Employee hotel discount

Recharge days

Volunteer days

Zusammenfassung

InterContinental Hotels Group in the Philippines is hiring a Reservations Sales Specialist to blend sales with guest service, helping guests find the perfect stay while growing your career with a global hospitality company. The role emphasizes converting inquiries into bookings, understanding needs, and delivering a warm guest experience.

You should have at least 1 year in sales or hospitality, be fluent in English, and be ready for on-site training and flexible shifts, including graveyard hours

Qualifikationen

• Minimum 1 year in sales, hospitality or reservations in a call center or BPO.
• Fluent in English, with strong communication and relationship-building.
• Willing to come on site for a three-week training and to work shifts including graveyard, holidays and weekends.
• Secondary school diploma preferred but not required.

Aufgaben

• Convert guest inquiries into bookings by matching travelers with the right hotel and room.
• Identify needs and recommend options, including rooms, upgrades and offerings.
• Influence buying decisions and convert opportunities into confirmed reservations.
• Drive sales while delivering a warm, seamless guest experience.
• Build genuine connections that inspire trust, loyalty and repeat business.

Kenntnisse

Sales experience

Customer service

Communication skills

Fluent English

Ausbildung

High school diploma or equivalent

Jobbeschreibung

InterContinental Hotels Group in the Philippines is hiring a Reservations Sales Specialist to blend sales with guest service, helping guests find the perfect stay while growing your career with a global hospitality company. The role emphasizes converting inquiries into bookings, understanding needs, and delivering a warm guest experience.

You should have at least 1 year in sales or hospitality, be fluent in English, and be ready for on-site training and flexible shifts, including graveyard hours